Online Pre Course Workbook: HLTAID003

Important - Unique Student Identifier (USI)

If you are undertaking nationally recognised training you will need to have a USI from 1st January 2015.

It is free and easy for you to create your own USI online.

Under the legislation training organisations can only issue certification when they have received your USI.

Click below for assistance and information on how to obtain your USI.




Pre Course Workbook Options

There are a number of different ways that you can complete your precourse work prior to attending your first aid practical session.

We encourage you to select the option that best suits your learning style. The content of the precourse workbooks are the same - they are simply presented in different formats.

If you feel that an option does not suit, simply select an alternative option to complete the pre course work.

Click the ''Read More" button to get further information on each option.

You are only required to complete one option for your pre course work but you must take the evidence of your online completion to your course.

E-Book- Preference for experienced First Aiders

The e-book option is suitable for those students who require a first aid refresher course or those students with good computer skills . The e-book enables you to flip between subjects easily whilst completing the pre course questions on a printed form.

Read More

Online Learning- Preference for New First Aiders

The online option requires you to create an account to keep progress of your results whilst completing the pre course workbook. This option requires basic computer skills and a good internet connection. 

Read More

Workbook Option- Preference for paper and pen learning

 This option is the most suitable option for those with limited computer skills or no internet access. You will receive a hard copy version of the First Aid course workbook. This option should be requested at time of booking your training.

Read More


Troubleshooting Online Workbook

  • If you are having issues with the online program, shut the program and the web browser down and reopen. This will generally solve most computer issues.
  • If you are still experiencing problems there is email support available. This support is available during business hours and can be accessed by using the ‘Access Support’ button within the program or by emailing


When Creating an Account for the Online Workbook (not the e-book)

  • When creating a password we suggest using something that you should not be able to forget eg middle name or telephone number
  • If you forget your password go to the ‘Access Support’ button and select “Forgotten your password?” You will need to enter your username and click ‘Submit’. If you can not remember your username, or you do not immediately get an email back advising of your log in details, we recommend that you use the ‘Access Support’ button.


What to do when you finish the online workbook

  • Once you have completed the workbook please ensure that you have a printer connected to your computer as you must print out an online completion certificate proving that the workbook is complete.
  • You will then be required to bring the printed completion certificate along to your practical session.
  • You need to successfully complete both the online and the practical session in order to be issued your Nationally Recognised Statement of Attainment.

**Please note - If you are completing the first aid course, you will only need to complete the First Aid section. The CPR component is already contained within the first aid program. The CPR course in the course list is for those students attending a CPR course only.


How do I start?

  • To begin the online workbook click on the link below. (An instruction sheet can be downloaded here if you feel you need some assistance accessing the site and creating your account)
  • Once you click on the link you will be diverted to the log in page that will require you to create a new account, or will enable you to continue your workbook if you have already created an account.


Use the links on the right to view our locations around Sydney.